Between Structure and Action: Public Motivational Capacity as the Missing Link in the State

Authors

DOI:

https://doi.org/10.29393/GP11-12EECM10012

Keywords:

State Capacity, Public Motivation, Bureaucracy, Value Públic, Public Organization

Abstract

Public sector performance debates face a persistent paradox: public organizations endowed with equivalent resources, regulatory frameworks, and technical personnel produce radically different outcomes. This essay argues that the paradox cannot be resolved through the concepts available in the field’s established traditions, as what remains undertheorized is the specific process by which the meso-organizational level activates and sustains collective energy oriented toward public ends. To address this gap, the essay proposes the concept of Public Motivational Capacity (PMC): the transformative capacity of a state organization to generate, sustain, and orient collective motivational energy toward the creation of public value. Located at the meso-organizational level, PMC is expressed through four constitutive dimensions —intensity, direction, persistence, and alignment— and is produced through specific generative mechanisms: corporate coherence, transformational leadership, enablement and discretion, and a climate for innovation. The essay argues that PMC constitutes an emergent property of the organizational system, analytically separable from both its generative conditions and its observable effects, which allows for the formulation of falsifiable hypotheses and avoids the risk of conceptual circularity. The essay concludes with three research hypotheses and a progressive development agenda that includes the construction of a PMC measurement scale and a public sector organizational capacity index that integrates PMC as a constitutive component.

Downloads

Download data is not yet available.

Author Biography

Daniel Rodríguez Tapia, Independent Researcher

Public administrator, Master’s degree in Politics and Government, and Regional Internal Auditor for SERVIU in the Biobío Region, Chile. His areas of expertise include public administration, internal control, risk management, the digital transformation of government, the open government initiative, and the creation of public value in public institutions

References

Aarons, G. A., Hurlburt, M., & Horwitz, S. M. (2011). Advancing a conceptual model of evidence-based practice implementation in public service sectors. Administration and Policy in Mental Health and Mental Health Services Research, 38, 4–23. https://doi.org/10.1007/s10488-010-0327-7

Acemoglu, D., & Robinson, J. A. (2012). Por qué fracasan los países: Los orígenes del poder, la prosperidad y la pobreza. Deusto.

Andrews, M., Pritchett, L., & Woolcock, M. (2017). Building state capability: Evidence, analysis, action. Oxford University Press.

Avelino, F., & Wittmayer, J. M. (2016). Shifting power relations in sustainability transitions: A multi-actor perspective. Journal of Environmental Policy & Planning, 18(5), 628–649. https://doi.org/10.1080/1523908X.2015.1112259

Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115

Bakker, A. B., & Demerouti, E. (2013). La teoría de las demandas y los recursos laborales. Journal of Work and Organizational Psychology, 29(3), 107–115. https://doi.org/10.5093/tr2013a16

Bellé, N. (2013). Experimental evidence on the relationship between public service motivation and job performance. Public Administration Review, 73(1), 143–153. https://doi.org/10.1111/j.1540-6210.2012.02621.x

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: Empirical evidence from public hospitals. BMC Health Services Research, 18, Article 399. https://doi.org/10.1186/s12913-018-3149-z

Brodkin, E. Z. (2011). Policy work: Street-level organizations under new managerialism. Journal of Public Administration Research and Theory, 21(Suppl. 2), i253–i277. https://doi.org/10.1093/jopart/muq093

Cárdenas, M. (2015). Capacidad estatal en América Latina. En M. Chudnovsky (Comp.), Capacidades estatales: Diez textos fundamentales (pp. 59–106). CAF.

Christensen, R. K., y Gazley, B. (2008). Capacity for public administration: Analysis of meaning and measurement. Public Administration and Development, 28(4), 265–279. https://doi.org/10.1002/pad.500

Christensen, T., y Lægreid, P. (2020). Balancing governance capacity and legitimacy: How the Norwegian government handled the COVID-19 crisis as a high performer. Public Administration Review, 80(5), 774–779. https://doi.org/10.1111/puar.13241

Christensen, T., y Lægreid, P. (2024). Administrative capacity and executive governance: A review and future research agenda. Public Administration Review. Publicación anticipada en línea. https://doi.org/10.1111/puar.13702

Christensen, T., Lægreid, P., y Røvik, K. A. (2020). Organization theory and the public sector: Instrument, culture and myth (2ª ed.). Routledge.

Chudnovsky, M. (Comp.). (2015). Capacidades estatales: Diez textos fundamentales. CAF.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499

DiMaggio, P. J., y Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160. https://doi.org/10.2307/2095101

Dimitrijevska-Markoski, T., Nukpezah, J. A., y Azhar, A. (2024). Service delivery during crises: The effects of organizational capacity, collaboration, and public service motivation on organizational resilience. American Review of Public Administration. https://doi.org/10.1177/07349149241262596

Donkor, F. (2021). Linking leadership styles to employee performance in the public sector organizations in Ghana: The role of organizational commitment. International Journal of Business and Management, 16(5), 43–54. https://doi.org/10.5539/ijbm.v16n5p43

Evans, P. (1995). Embedded autonomy: States and industrial transformation. Princeton University Press.

Evans, P. (2011). El Estado como problema y como solución. En C. H. Acuña (Comp.), Lecturas sobre el Estado y las políticas públicas: Retomando el debate de ayer para fortalecer el actual (pp. 17–54). Proyecto de Modernización del Estado, Jefatura de Gabinete de Ministros de la Nación.

Evans, P., & Rauch, J. E. (1999). Bureaucracy and growth: A cross-national analysis of the effects of “Weberian” state structures on economic growth. American Sociological Review, 64(5), 748–765. https://doi.org/10.2307/2657374

Evans, P., & Rauch, J. E. (2015). Burocracia y crecimiento: Un análisis transnacional de los efectos de las estructuras del Estado «weberiano» en el crecimiento económico. En M. Chudnovsky (Comp.), Capacidades estatales: Diez textos fundamentales (pp. 241–276). CAF.

Geddes, B. (2015). La reforma como un bien colectivo. En M. Chudnovsky (Comp.), Capacidades estatales: Diez textos fundamentales (pp. 217–240). CAF.

Hasanah, U., & Mujanah, S. (2020). The effect of servant leadership, self-awareness, and competence on organizational commitment and performance of employees of public works in Bangkalan District. Ekspektra: Jurnal Bisnis dan Manajemen, 4(2), 136–146. https://doi.org/10.25139/ekt.v4i2.3136

Hendrix, C. S. (2015). Midiendo la capacidad del Estado: Las implicaciones teóricas y prácticas para el estudio del conflicto civil. En M. Chudnovsky (Comp.), Capacidades estatales: Diez textos fundamentales (pp. 277–312). CAF.

Hvidman, U., & Andersen, S. C. (2016). Perceptions of public and private performance: Evidence from a survey experiment. Public Administration Review, 76(1), 111–120. https://doi.org/10.1111/puar.12441

Kattel, R., y Mazzucato, M. (2018). Mission-oriented innovation policy and dynamic capabilities in the public sector. Industrial and Corporate Change, 27(5), 787–801. https://doi.org/10.1093/icc/dty032

Kattel, R., Puttick, R., Mazzucato, M., Collington, R., Fernandez-Monge, F., y Gronchi, I. (2024). Developing the public sector capabilities index: Phase I synthesis report (IIPP Policy Report 2024/08). UCL Institute for Innovation and Public Purpose. https://discovery.ucl.ac.uk/id/eprint/10196035/

Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., Desmarais, C., Koumenta, M., Leisink, P., Liu, B., Palidauskaite, J., Pedersen, L. H., Perry, J. L., Ritz, A., Taylor, J., & De Vivo, P. (2013). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23(1), 79–102. https://doi.org/10.1093/jopart/mus027

Lolowang, N. L., Troena, E. A., Djazuli, A., & Aisjah, S. (2019). The effect of leadership and organizational culture on employee performance that is educated by motivation: Study on the implementation empowerment programs in Jayapura city. Problems and Perspectives in Management, 17(1), 268–277. https://doi.org/10.21511/ppm.17(1).2019.23

Mann, M. (2011). El poder autónomo del Estado: Sus orígenes, mecanismos y resultados. En C. H. Acuña (Comp.), Lecturas sobre el Estado y las políticas públicas: Retomando el debate de ayer para fortalecer el actual (pp. 55–78). Proyecto de Modernización del Estado, Jefatura de Gabinete de Ministros de la Nación.

Mann, M. (2015). Poder infraestructural revisitado. En M. Chudnovsky (Comp.), Capacidades estatales: Diez textos fundamentales (pp. 107–126). CAF.

Mazzucato, M. (2021). Misión economía: Una guía para cambiar el capitalismo. Taurus.

Mazzucato, M. (2022). El Estado emprendedor: La oposición público vs. privado y sus mitos. Taurus.

Mazzucato, M., y Kattel, R. (2020). COVID-19 and public-sector capacity. Oxford Review of Economic Policy, 36(S1), S256–S269. https://doi.org/10.1093/oxrep/graa031

Moynihan, D. P., & Pandey, S. K. (2007). The role of organizations in fostering public service motivation. Public Administration Review, 67(1), 40–53. https://doi.org/10.1111/j.1540-6210.2006.00695.x

Published

2026-06-30

How to Cite

Rodríguez Tapia, D. (2026). Between Structure and Action: Public Motivational Capacity as the Missing Link in the State. Gobierno Y Administración Pública, (11), 168-182. https://doi.org/10.29393/GP11-12EECM10012

Issue

Section

Essays