A collaborative learning platform for corporate training of Small and Medium Enterprises: a tool for increasing company productivity

Abstract

Purpose: To present a learning community for management skills, which allows different levels of users (expert, novice, and interested) to self-learn through various tools, the materials are presented for different learning styles.

Design/Methodology: The research approach was mixed (qualitative and quantitative), cross-sectional, and field-based to characterize users and their needs. The platform was developed with an educational software engineering methodology.

Results: The design of this type of platform encourages critical reflection on practical cases present in the company and generates the social and collaborative construction of learning. The results of its implementation measure the usefulness and ease of use of the Technology Acceptance Model (TAM).

Originality: A learning community for training staff in small and medium-sized enterprises (SMEs) is presented because some learning management systems (LMS) are expensive and too general.