Organizational climate, does it affect work stress? comparison between public health and safety officials
DOI:
https://doi.org/10.29393/RAN8-6COMM30006Keywords:
organizational climate, work-related stress, working life quality, public services, public officials.Abstract
Purpose: this research seeks to know the effect of organizational climate on work stress by comparing health care and safety public officials.
Design/methodology: the sample corresponds to 321 officials of public institutions, two cases were studied: the first considers health care public officials (n=186) and the second security public officials (n=135), to analyze if there are differences between the two work areas. The study is cross-sectional, descriptive and correlational. The data were obtained through the application of a survey that integrates two questionnaires: organizational climate (Koys and Decottis, 1991, adapted and validated by Chiang, Salazar, Huerta and Núñez, 2008) and questionnaire of work stress (Karasek, 1979).
Results: the hypothesis proposed in this study is fulfilled, since work stress is affected by the organizational climate, but at different degrees depending on the factors and type of employee.
Implications: the support dimension of the organizational climate affects stress mainly in the health care and the innovation dimension affects more public security officials.
Originality/value: the variables under study can interfere in the development of the employees' work, reason why their analysis is relevant to achieve a good management of human resources, in order to meet the objectives and goals of the organization.
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