Organizational climate, does it affect work stress? comparison between public health and safety officials




organizational climate, work-related stress, working life quality, public services, public officials.


Purpose: this research seeks to know the effect of organizational climate on work stress by comparing health care and safety public officials.

Design/methodology: the sample corresponds to 321 officials of public institutions, two cases were studied: the first considers health care public officials (n=186) and the second security public officials (n=135), to analyze if there are differences between the two work areas. The study is cross-sectional, descriptive and correlational. The data were obtained through the application of a survey that integrates two questionnaires: organizational climate (Koys and Decottis, 1991, adapted and validated by Chiang, Salazar, Huerta and Núñez, 2008) and questionnaire of work stress (Karasek, 1979).

Results: the hypothesis proposed in this study is fulfilled, since work stress is affected by the organizational climate, but at different degrees depending on the factors and type of employee.

Implications: the support dimension of the organizational climate affects stress mainly in the health care and the innovation dimension affects more public security officials.

Originality/value: the variables under study can interfere in the development of the employees' work, reason why their analysis is relevant to achieve a good management of human resources, in order to meet the objectives and goals of the organization.


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Author Biography

Margarita Chiang, Universidad del Bío-Bío

Docente Investigadora, Departamento de Administración y Auditoría, Facultad de Ciencias Empresariales, Universidad del Bío-Bío, Concepción, Chile. Doctora en Recursos Humanos, Universidad Pontificia Comillas de Madrid.



How to Cite

Chiang, M., Sanhueza Hernández, C. ., & Rivera Cerda, M. J. (2022). Organizational climate, does it affect work stress? comparison between public health and safety officials. RAN - Revista Academia & Negocios, 8(1), 43-54.



Research Article