What makes millennials happy at work? Evidence from the entertainment sector in northern Chile

Abstract

The study explores the determining attributes of job happiness in millennial workers generation of the north of Chile (Region of Coquimbo) a workforce marked by the irruption of information and communication technologies. Through the application of a multi-attribute compositional model, it is observed that interpersonal relationships with the boss and co-workers are determining factors, even more relevant (as a whole) than monetary and non-monetary remuneration. Also, there are significant differences in the valuation assigned to the types of remuneration according to gender. The need to innovate in motivational policies and corporate remuneration systems is emphasized in response to declared preferences.