Impact factors on work performance: A study on adaptability to telework during COVID-19 pandemic

Authors

  • Maribel Ortiz Soto Ana G. Mendez University
  • Guisell Larregui Candelaria Ana G. Mendez University
  • Juan G. Rivera Ortiz Ana G. Mendez University

DOI:

https://doi.org/10.29393/RAN10-9FIMJ30009

Keywords:

Adaptability, Telework, Job Performance, COVID-19

Abstract

Purpose: to examine company and work-related factors that impact employee’s adjustment to telework imposed by COVID-19 pandemic and its effect on work performance.

Methodology:  PLS technique with a sample of 374 employees measured the impact of work performance during COVID-19 pandemic. 

Findings: Results suggest that firm-related factors such as management support and training culture have a positive influence on job-related aspects such as management affirmation, personal competence, communication tasks and work autonomy.

Implications: To provide businesses with information on the factors that enable them to support employees through effective communication of tasks and expectations regarding their job performance.

Originality: An innovative model is introduced to illustrate the applicability of the Labor Adjustment Theory highlighting the company and work-related factors that facilitate the adaptability of employees to achieve better work performance in disruptive environments.

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Author Biographies

Maribel Ortiz Soto, Ana G. Mendez University

Dra. Maribel Ortiz Soto es Catedrática Asociada de la Escuela de Negocios y Emprendimiento en Ana G. Méndez University. Tiene un doctorado en Desarrollo Empresarial y Negocios Internacionales. Áreas de investigaciones: marketing, gerencia, emprendimiento y negocios internacionales.

Guisell Larregui Candelaria, Ana G. Mendez University

Dra. Guisell Larregui Candelaria es profesora conferenciante de la Escuela de Negocios y Emprendimiento en Ana G. Méndez University. Tiene un doctorado en Desarrollo Empresarial y Gerencial con especialidad en Negocios Internacionales. Áreas de investigaciones: branding, marketing, customer experience y emprendimiento.

Juan G. Rivera Ortiz, Ana G. Mendez University

Dr. Juan R. Rivera Ortiz es Decano Asociado de la División de Negocios y Emprendimiento de la Ana G. Méndez University. Tiene un Doctorado en Administración de Empresas. Intereses de investigación: gerencia, recursos humanos, comportamiento organizacional, y conducta financiera.

Published

2023-12-31

How to Cite

Ortiz Soto, M., Larregui Candelaria, G., & Rivera Ortiz, J. G. (2023). Impact factors on work performance: A study on adaptability to telework during COVID-19 pandemic. RAN - Revista Academia & Negocios, 10(1), 121-144. https://doi.org/10.29393/RAN10-9FIMJ30009

Issue

Vol. 10 No. 1 (2024)

Section

Research Article

Copyright (c) 2024 Maribel Ortiz Soto, Guisell Larregui Candelaria, Juan G. Rivera Ortiz

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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