PATIENT SAFETY CULTURE OF NURSING STAFF IN BOGOTÁ, COLOMBIA

Abstract

The patient safety culture includes the beliefs and attitudes arising from the practice to ensure that no unnecessary harm or potential harm will be experienced associated with healthcare. This study describes the perception of the culture of nursing staff in third level institutions in Bogotá. Design: Descriptive, transversal and exploratory study performed during the first half of 2009. The sample consists of 201 nursing professionals and technicians who agreed to participate and met the inclusion requirements. The measurement instrument was made up with the hospital Survey on Patient Safety Culture. The questionnaire was self-administered, after informing the purpose and ethical parameters. Data analysis was carried out using SPSS (Statistical Package for the Social Sciences). Results: The culture of patient safety as reported by the nursing staff is evidenced by positive results in the coordination and effective communication within the units and the general perception that management is interested in patient safety. As for areas to improve, the perception of inadequate staffing and high flow perceived as casual staff in health risks affecting patient safety are highlighted. Participants in the study indicate that in reporting adverse events, punitive actions will take place against them. Conclusions: The institutions providing health services and staff are increasingly aware about the importance of improving patient safety.