NURSING SERVICES CLASSIFICATION: PROPOSAL TO ENSURE QUALITY CARE IN TIMES OF NURSING SHORTAGES

Abstract

Numerous studies have reported on the shortage of nurses global crisis. Chile is not beyond this phenomenon. In view of this situation, we propose the adoption of the model of division of work described by Benoit-Smullyan, generating the nursing situs, the categorization of services based on certain delegation/commissioning criteria to the other occupations within the situs, and to foster Nursing Care Management as the center of nursing actions’ production. The development of the nursing situs, the categorization of services and the delegation/commissioning are considered effective tools to prevent the substitution of functions and to enhance the production of safe, quality nursing work, inspired in the values of the profession.